There are a lot of paperwork and administration, logistics, timings, time differences, currency, language barriers and strict import, export and customs procedures to take into consideration. And every country will have different regulations that have to be fully understood and satisfied by the international freight provider to guarantee safe and speedy delivery of goods. China shipping forwarder have many more choices in selecting the best routing, carrier, price combination. They also can more easily adapt and change their operations to secure directly towards you – the importer.
The likelihood that an independent does everything in their power to resolve an issue is much higher than a multinational, which probably faces too many problems in an attempt to help you with a sense of urgency. Especially in case of customs clearance when you make a purchase from more than one suppliers or sensitive goods are involved, the customs declaration process becomes very complex and cumbersome because foreign freight forwarders do not have the declaration qualification and the local freight forwarder are unwilling to assume the corresponding risk, instead, they choose to shirk responsibility, which finally waste a lot of time and money, and result in unnecessary losses.