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As a buyer, when imports from China, we all know that finding a freight broker nearby or in your country is much easier, They think it more reliable and more convenient to communicate with them, and actually most people have this idea.
Yes , it’s true.But this is not smart and wise.you may have a better solution to consider, which is finding a local freight forwarder in China.Because the freight broker in your country.They do not an office in China, even if they do, they do not have the advantages a freight forwarder has. In most cases, the freight forwarders you choose simply pass your order to a Chinese freight forwarder, so they do nothing and earn you extra money. Maybe you would like to spend more money to buy your convenience. However, in many cases, it may affect other more important aspects.
Here this post will show you what are the benefits and reasons that your business be more successful in a long term working with a local cargo agent like FIC：
1. Personalized Service & Customer Attention
Because you are negotiating with one or two individuals in an office of an independent that will manage your entire logistics operation, independent local forwarders offer a more intimate, one-onone relationship that can help improve your operations as they become more familiar with your operations and requirements They can also empathize with your daily stresses as you are not just a number for them and can pay more attention to your problems and come up with a solution quickly.
In China's freight forwarding market, the priority and resources given to direct foreign customers and foreign freight forwarders are completely different, and there is a very clear distinction. For example, during the peak season, direct foreign customers have priority and their orders are often handled by the most experienced service personnel; in the event of special circumstances, Chinese freight forwarders will also tend to give priority to orders from direct foreign customers.
China's freight forwarders adjusting their operations quickly to better suit your needs and also offer flexibility in how to handle your shipments.Multinational cargo carriers tend to using their own overseas office to move your shipments, which usually is not the best option since their allied office may not have the know-how that’s just correct for you. This means they do not have the competence to switch service providers or enhance their level of service, if there is an issue.
What is even more critical is that if you choose a local freight forwarder, information feedback will not be timely, many inconveniences will be caused and that might even lead to irreparable damage because of intermediate links, poor communication and misunderstanding.It is best for you to find the one that big enough to manage all your shipping needs, and small enough to care about you.
3. Operational Efficiency and Flexibility.
There are a good deal of paperwork and administration, logistics, timings, time differences, currency, language barriers and strict import, export and customs procedures to to take into consideration . And every country will have different regulations that have to be fully understood and satisfied by the international freight provider to guarantee safe and speedy delivery of goods.Local agents have many more choices in selecting the best routing, carrier, price combination. They also can more easily adapt and change their operations to secure directly towards you – the importer. The likelihood that an independent does everything in their power to resolve an issue is much higher than a multinational, which probably faces too many problems in an attempt to help you with a sense of urgency.
Especially in case of customs clearance when you make a purchase from more than one vendors or sensitive goods are involved, the customs declaration process becomes very complex and cumbersome because foreign freight forwarders do not have the declaration qualification and the local freight forwarder are unwilling to assume the corresponding risk, instead, they choose to shirk responsibility, which finally waste a lot of time and money, and result in unnecessary losses.
Cheaper will be the most important reason as the same as you choose products Made-in-China. The lower labor cost, lower exchange rate, lower expenses and other factors, make Chinese forwarders’ charge much more competitive, not only the shipping rates, but also other handling expenses The situation here permits them to work out the best pricing on the basis of your specific logistics demands . And this translates to bigger profit margins for purchase makers, or can be able to sell at more competitive prices.
Please be noted that most international freight forwarders with operations in China will resort to a local logistics or forwarding company because of their lower costs and local knowledge, which implies the shipping agents in your country cannot handle China shipments directly.